Testimonials   Here are a few unsolicited testimonials received from residential customers in the past years….     10/17/06 Bob… Thank you very much for your kind and prompt attention to repair and relight my furnace and hot water tank.. You did a thorough job. I have been so stressed and my life seemed to be upside down, but you made it right again. I will surely recommend you in the future.    Alice     Buffalo, New York   4/15/07 Please thank Ken for a wonderful job he did with our heating. We are very pleased.     Michelle     Tonawanda, New York Dear Bob…  I am once again cool thanks to the new supply register. Your kindness is much appreciated. Best wishes to you and your family.     Dave     Cheektowaga, New York     5/14/07 We are very pleased with this company’s promptness, courtesy and professionalism. He seemed very honest, sincere and informative in solving our problem. In this day and age of not knowing whether repairmen are taking advantage of the customer,it is refreshing to find someone who you can trust. We would have confidence in calling Nowak heating and A/C for our future maintenance and repair     From Angies’s List   10/29/07 My name is Tom Lorentz and I am the president and owner of Main Mobility located in Clarence, NY. Anybody that knows me will verify the level of accountability I demand from my employees regarding quality and reliability. Well I can proudly say R.A Nowak Heating and Air Conditioning has installed and been servicing (first facility 3,600 sq. ft., second facility 12,000 sq. ft. current facility 36,000 sq. ft.) my entire heating and air-conditioning systems for over 15 years. I am most impressed with Bob’s technical knowledge. Nothing is left to chance. His professional team thoroughly investigates each project by statistically analyzing the demand loads required to properly and efficiently maintain a comfortable working environment. Important to me is the professional manor in which his technicians never interrupt my company’s workflow while attending to their tasks. Finally it is so reassuring to know they are always just a phone call away when emergency issues arise. I can be contacted at 716-759-6811 if you have any questions.          Sincerely,          Tom Lorentz   2/15/08 Dear Bob, Ken, Chris …….. Your work not only warmed our headquarters, but also our hearts. Thank you, for being so patient and flexible.     Junior League of Buffalo     7/12/08 Thank you so much for prompt service. Your customer service is awesome. We would like to comment on the courteous service provided by Chris. He was professional knowledgeable and efficient. He explained what he did and why he was doing it. We are very pleased with his work. You should be proud of how he represents your business    Ron & Kathie     West Seneca, New York   11/28/08 Bob…  Chris was extremely professional. Thank you.     Judith     Buffalo, New York   11/30/08 Bob… Thank you for everything. Ken is an amazing technician.     John     West Seneca   12/5/08 Bob…  You did a great job on my Aprilaire filter, etc. Great workmanship and a very good price. Chris and Ken were very friendly and helpful. I’d be very happy to recommend them to any one in East Aurora     Tony     East Aurora, New York     12/6/08 Just a note on the job Chris did in servicing our furnace. He was knowledgeable and honest with the work that needed to be done and went out of his way to complete the work that so that we would not be with out heat. He is an asset to your company. Joe and Diane Lancaster, New York